Face To FaceExperiential vis-a-vis transactional approach for tailored guest experiencestimonlineNovember 6, 2019December 14, 2020 by timonlineNovember 6, 2019December 14, 202001270 Listen to this By RaadiaMukadam With guests becoming global citizens, customers are increasingly looking for a more bespoke experience from accommodation providers. Replacing legacy