In celebration of International Cabin Crew Day on May 31st, SpiceJet has announced a groundbreaking initiative to enhance the travel experience for passengers with hearing impairments. The airline’s dedicated cabin crew will embark on a customized program to learn sign language, underscoring the company’s commitment to fostering a more inclusive and welcoming environment for their travellers.
Cabin crew members trained in sign language will fly on selected flights from May 31, 2024. This training enables the crew to effectively communicate with passengers with hearing loss, ensuring they receive the same level of care and service as all other passengers. This program empowers SpiceJet to serve better for passengers with hearing impairments, creating a more inclusive and supportive travel environment.
SpiceJet trainers and cabin crew received basic sign language training with the assistance of the Noida Deaf Society (NDS).
Mr. Debojo Maharshi, Chief Business Officer at SpiceJet, stated, “At SpiceJet, we are dedicated to providing a comfortable and convenient travel experience for every passenger. Our cabin crew plays a crucial role in this mission, and by equipping them with sign language skills, we are bridging the communication gap and ensuring a more inclusive journey for all. This initiative embodies the spirit of International Cabin Crew Day, where we celebrate the dedication and care provided by our cabin crew members.”
This initiative is part of SpiceJet’s broader efforts to ensure that every passenger feels valued and supported throughout their journey. By equipping the cabin crew with the ability to communicate in sign language, SpiceJet is taking a significant step towards enhancing the accessibility of its services and fostering a culture of inclusivity.
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