The World Travel & Tourism Council (WTTC) has unveiled the latest set of measures designed to rebuild global consumer confidence, reduce risk, and encourage the return of Safe Travels. The latest protocols for the global Travel & Tourism sector focus on measures to ensure the reopening of adventure tourism, which should see an increase in popularity as travellers seek more unique experiences post COVID-19.
WTTC, which represents the global Travel & Tourism private sector, held detailed discussions with key stakeholders and organisations to ensure maximum buy-in, alignment, and practical implementation.
The measures help to set clear expectations of what travellers can experience in the ‘new normal’ which offer safe environments as travel restrictions are eased.
Backed by UNWTO, the WTTC protocols also take into account guidelines from the World Health Organisation (WHO) and the Centre for Disease Control and Prevention (CDC), and the WTTC Safe Travels stamp recognises those destinations, countries, businesses, and governments worldwide which have adopted them.
Protocols for the adventure tourism industry were compiled on the basis of insights and frameworks developed by the Adventure Travel Trade Association (ATTA), in collaboration with a number of key tour operators in the segment such as Abercrombie & Kent, Eurotur, Intrepid, and The Travel Corporation (TTC), to support the safe, healthy and responsible restart of adventure tourism around the world.
Within these protocols, the adventure tourism industry refers to a wide variety of adventure tourism experiences including cycling, rafting, trekking, skiing, snowboarding, wildlife safaris, and culinary tours, among others.
Not only are these activities mostly outdoors, thus limiting time spent indoors; but group sizes can be managed to allow for physical distancing. It is expected that this type of tourism will see growth in the post-COVID landscape.
Gloria Guevara, WTTC President & CEO, said:
“Adventure tourism is becoming increasingly popular amongst travellers and will represent a key component to travel in the new normal. According to our recently launched COVID-19 Travel Demand Recovery Dashboard, it is also one of the fastest-growing segments, which is why it is vital to establish measures allowing safe travels for adventure travellers.
“Consumer confidence is crucial for Travel & Tourism to resume. We know travellers will want to explore the world around them once more, so long as they are confident in their safety. The return of Travel & Tourism will help power the world’s much-needed economic recovery, which is why these protocols are so important.
“We would like to pay tribute to all those companies in the global private sector who have stepped forward and rallied around in support of the WTTC Safe Travels protocols. They create the consistency needed to allow a re-invigorated Travel & Tourism sector to re-open for business.
“The expertise from businesses large and small has contributed to defining the new experience for travellers, and these robust global measures have been embraced around the world.”
Shannon Stowell, the ATTA CEO, said “As tourism, our priority now is to see adventure travel come back strong, resilient and sustainably. WTTC and ATTA collaborating on global guidelines for adventure travel are a significant effort to support companies worldwide in re-opening as quickly and safely as possible.”
The welfare of travellers and the millions of people employed throughout the Travel & Tourism sector at the heart of WTTC’s comprehensive package of Safe Travels protocols.
They avoid the emergence of multiple standards, which would only confuse the consumer and delay the sector’s recovery.
They also provide consistency to destinations and countries as well as guidance to travel providers, airlines, airports, operators, and travellers, about the new approach to health and hygiene in the post-COVID-19 world.
WTTC divided the new guidance into four pillars including operational and staff preparedness; delivering a safe experience; rebuilding trust and confidence; and implementing enabling policies.