Kempegowda International Airport’s Terminal 2 (T2) in Bengaluru has made history by becoming the first airport terminal in India to receive the prestigious 5-Star Airport Terminal Rating from Skytrax, the renowned international air transport rating organization. This top-tier distinction recognizes an exceptionally high standard of quality and service throughout the entire passenger journey.
A Visionary Achievement in Airport Excellence
Mr. Hari Marar, MD & CEO of Bangalore International Airport Ltd (BIAL), expressed immense pride in this groundbreaking recognition. “At BLR Airport, our driving force is a singular vision: to craft a world-class travel experience that is seamless, innovative, and sustainable,” Marar stated. “Becoming India’s inaugural airport terminal to achieve the 5-Star Skytrax rating, alongside being named the Best Regional Airport in India and South Asia, is more than just an acknowledgment of our efforts; it’s a testament to the passion and dedication of our entire team. These milestones position Bengaluru firmly on the global aviation stage, and we extend our deepest gratitude to our passengers, partners, and employees for their trust and support. As we continue to push boundaries and establish new industry benchmarks, our commitment remains steadfast: to redefine airport excellence with every journey.”
Terminal 2, conceptualized as a “terminal in a garden,” is widely acclaimed for its architectural ambition within the region. Beyond its striking biophilic interiors and sustainable design, the terminal features a variety of unique outdoor spaces. These include serene treetop walkways, bamboo-clad viewing terraces, and, in the coming months, an elevated panoramic restaurant, all designed to offer passengers a tranquil and engaging experience.
The comprehensive evaluation by Skytrax covered all customer-facing product and service elements, encompassing arrival, departure, and transfer procedures, the range of shopping and dining options, and other crucial passenger facilities.
Mr. Edward Plaisted, CEO of Skytrax, lauded the achievement: “This 5-Star Terminal Rating marks a significant milestone for Bangalore Airport. Terminal 2 has truly set a new benchmark in India with its visionary design and unwavering commitment to quality, attaining world-class standards in passenger experience.”
This coveted Skytrax 5-Star Terminal Rating adds to the growing international recognition that Terminal 2 has garnered since its opening. It firmly reaffirms its standing as an impressively designed and executed airport infrastructure project.
As the first terminal in India to attain this level of global acclaim, Terminal 2 ushers in a new era for the airport experience—one that seamlessly blends operational efficiency with environmental consciousness and distinctive architectural design.
