Seasoned Leader Appointed to Helm The Phoenix Mills’ Hotel Vertical
The Phoenix Mills Ltd., a leading developer and operator of retail-led mixed-use properties, has announced the appointment of Varun Chhibber as its new CEO – Hospitality. This strategic move underscores the company’s commitment to expanding its hospitality portfolio across both domestic and international markets. In his new role, Mr. Chhibber will oversee the group’s hospitality strategy, focusing on driving profitability, strengthening brand equity, and identifying opportunities for growth across Phoenix’s existing and future hotel ventures.
With over two decades of experience in the luxury hotel industry, Mr. Chhibber brings a wealth of operational expertise and a strong track record in guest experience management, revenue optimisation, and hospitality innovation. He most recently served as the General Manager of The St. Regis Mumbai, one of the flagship properties within Phoenix’s luxury collection.
Mr. Varun’s illustrious career spans leadership positions at The Oberoi Group, The Leela Hotels, Universal Resorts, and several years in the Maldives, honing his credentials in world-class hospitality environments. An alumnus of IHM Mumbai and the Oberoi Centre of Learning and Development, Varun’s appointment signals Phoenix’s intent to bring transformational leadership to its hospitality initiatives.
In his new role, he will be responsible for spearheading the growth strategy for the hotel division, focusing on enhancing guest experiences, strengthening brand positioning, and maximizing operational profitability. His career includes leadership roles at renowned global brands, including The Oberoi Group, The Leela Hotels, and Universal Resorts.
A History of Entertainment and Hospitality
Mr. Chhibber’s appointment marks a pivotal moment in the company’s evolution, which has a long-standing history of integrating hospitality and entertainment into its properties.
Beginning with the launch of High Street Phoenix (HSP) in 1987, the company’s flagship center was designed as a comprehensive consumption hub featuring retail, entertainment, and residential spaces. This focus on guest experience expanded with the introduction of India’s largest bowling and gaming arena in 1996.
In the luxury hospitality space, The Phoenix Mills made a significant entry with the launch of the five-star Palladium Hotel in Mumbai in 2012. Just three years later, in 2015, the property was rebranded as the prestigious St. Regis, cementing its place as a top-tier luxury destination. The same year, the company further diversified its hotel offerings with the launch of the Courtyard by Marriott in Agra.
The group has also diversified into the Food & Beverage sector, entertainment zones, and commercial office spaces, creating vibrant urban ecosystems. Its integrated approach combines retail, dining, hospitality, and residential offerings under one roof, redefining urban lifestyle experiences.
With Mr. Chhibber now steering the hospitality division, Phoenix Mills is poised to scale new heights in the Indian luxury hospitality sector, building on its legacy and embracing future growth with confidence.
