Air India CEO Campbell Wilson released his third public statement in 48 hours today, providing an update on the airline’s response to the recent plane crash. The airline is focusing on supporting victims’ families, initiating financial assistance, and cooperating with ongoing investigations.
Wilson confirmed that over 200 trained caregivers are now in Ahmedabad, with each affected family receiving dedicated assistance, counseling, and other support services. “We will continue to help and support the families however we can,” Wilson stated.
The CEO also shared details of his visit to Ahmedabad, where he met with some families of the deceased and visited the crash site. This followed a prior visit by Tata Sons and Air India Chairman, N. Chandrasekaran, and other Air India management team members, who remain in the city.
In a significant development, Air India announced an interim payment of ₹25 lakh (approximately £21,000) to the families of each deceased individual and to the sole survivor. This amount is in addition to the ₹1 crore (approximately £85,000) already pledged by Tata Sons.
The airline has begun the process of reuniting next of kin with their loved ones and personal belongings, with teams working closely with families and authorities to facilitate reunification and, where necessary, repatriation. Wilson requested that families be given privacy during this emotional time.
Air India is also conducting precautionary safety checks on its Boeing 787 aircraft, as mandated by the Directorate General of Civil Aviation (DGCA). These checks will be completed within the prescribed timelines. Authorities have confirmed the recovery of the aircraft’s data recorder, which will be crucial for the official investigation. Air India reiterated its full cooperation with these investigations.
Wilson concluded his statement by acknowledging the efforts of first responders, various organizations, and Air India crew members for their professionalism and commitment to safety during this challenging period.
