Mr. Gaurav Sharma has been appointed as the new General Manager of the Holiday Inn Katra Vaishno Devi. With over 18 years of experience in the hospitality industry, Gaurav brings a wealth of expertise and leadership to the property, continuing his journey of growth and success with InterContinental Hotels Group (IHG).
Gaurav joined IHG in 2019 and has since held key positions across several properties, including his most recent assignment as Task Force General Manager at Holiday Inn Amritsar. He has also worked at Holiday Inn Goa Candolim and Holiday Inn Agra, where he successfully managed hotel operations, improved guest satisfaction, and implemented revenue growth strategies. Prior to IHG, he has worked with brands such as Lemon Tree, The Leela, Radisson, Pride Hotels, Trident, and Renaissance.
Through IHG’s Room to Grow program, Gaurav has leveraged the company’s commitment to employee development, which has enabled him to take on increasing responsibilities and successfully manage multiple hotel operations. Gaurav’s leadership style focuses on operational excellence, guest experience, and team development. He is committed to fostering a culture of collaboration and innovation, ensuring that each guest enjoys a personalized and memorable experience.
“I am honoured to take on this new role and excited to lead the team at Holiday Inn Katra,” said Gaurav Sharma. “Katra is a unique destination, rich in culture and spirituality, and I am focused on offering millennials and Gen Z travellers an immersive, authentic experience. We will also strengthen our local partnerships to ensure Katra becomes a more vibrant and accessible destination for travellers worldwide.”
Pankaj Gupta, Area General Manager for IHG South West Asia, expressed his confidence in Gaurav’s ability to lead: “Gaurav is the kind of leader who thrives on challenges. He has always stepped in whenever needed—whether for task forces or managing key operations—and brings boundless energy, problem-solving capabilities, and a solutions-driven mindset to the table. We are confident that his leadership will help elevate Holiday Inn Katra as a premier destination in the region.”
Gaurav has been recognized for his outstanding leadership, receiving the Best Manager Award in 2022 from India Biz This prestigious award underscores his contributions to the industry and his dedication to delivering excellence. Outside of his professional life, Gaurav is an avid traveller and enjoys playing volleyball.