Award-winning DMC unveils Intersight Connect, promising to transform India’s travel distribution landscape with real-time booking technology
As India’s travel industry embraces digital transformation, Intersight Tours, one of the country’s most respected destination management companies, is marking its 30th anniversary with a bold leap into next-generation travel technology. The company has announced the launch of Intersight Connect, a comprehensive B2B digital travel portal designed to revolutionize how travel agents, tour operators, and hotel partners conduct business.
Prof. K.V. Thomas, Former Union and Kerala State Tourism Minister, and Dr. Venu Vasudevan IAS (Retd), former Chief Secretary and tourism expert, in the presence of Mr. Abraham George (Johny), Chairman and Managing Director of Intersight Tours, unveiled the new platform as the centerpiece of the company’s three-decade celebration. The announcement signals a strategic partnership with major channel partners in India and represents Intersight’s vision for the future of travel distribution.
“For over three decades, Intersight has been more than a travel company. We’ve been a trusted partner, a bridge between dreams and destinations, giving rise to millions of journeys,” said Mr. Abraham George. “Today, 30 years is not just a milestone – it’s a launchpad. Intersight Connect represents our commitment to empowering travel professionals with technology that matches the pace and demands of modern tourism.”
From Legacy to Innovation
Intersight Tours has built an enviable reputation over three decades, earning both national and Kerala state tourism awards for excellence as a domestic and inbound tour operator. The company’s transformation from traditional operations to cutting-edge technology reflects broader industry trends while maintaining its core values of reliability and partnership.
The launch of Intersight Connect addresses persistent pain points in India’s travel distribution ecosystem, where agents and operators often struggle with fragmented systems, delayed responses, and manual processes that slow business velocity.
Real-Time Solutions for Real-World Challenges
Intersight Connect distinguishes itself through several innovative features designed specifically for the Indian travel trade. The platform delivers live pricing, real-time inventory access, and exclusive agent-only rates – all accessible within seconds rather than hours or days.
“No more waiting for quotes or juggling multiple systems,” Mr. Abraham George emphasized. “Intersight Connect delivers everything travels professionals need instantly. Faster responses mean happier clients, stronger conversions, and more business every single day.”
The platform eliminates traditional bottlenecks including lengthy email chains, manual confirmation processes, and the uncertainty of inventory availability. Through advanced technology integrations, users receive click-to-book confirmations and real-time vouchers, dramatically reducing operational friction and minimizing errors.
Curated Quality Over Volume
In a strategic departure from competitors, Intersight Connect partners exclusively with select, verified hotels rather than pursuing maximum inventory volume. This curated approach prioritizes quality, reliability, and reduced cancellation rates – critical factors for agents building long-term client relationships.
Travel professionals gain access to flash promotions, opaque rates, and advance purchase packages, providing competitive advantages in pricing negotiations. The platform’s exclusive deals are specifically structured to give agents distinctive market positioning.
“Every deal is built to give you the edge,” noted Mr. Abraham George. “We’re not just offering inventory – we’re providing strategic tools that help our partners win and retain business in an increasingly competitive marketplace.”
Technology with a Human Touch
Perhaps the most distinctive feature of Intersight Connect is its hybrid model combining technological efficiency with comprehensive offline support. While competitors focus exclusively on automation, Intersight maintains dedicated sales and operations teams available via phone or chat for rate requests, booking amendments, and crisis resolution.
“What’s special about Intersight Connect is that we give offline support for everything,” Mr. Abraham George explained. “Unlike other B2B travel portals, our dedicated team is just a call or chat away. True partnership blends speed with support and technology with trust.”
This approach acknowledges that despite technological advances, complex travel arrangements often require human expertise, relationship management, and nuanced problem-solving that algorithms cannot replicate.
Advanced Technology Infrastructure
Intersight Connect is built on robust technology infrastructure that enables seamless real-time connectivity, ensuring live availability updates and instant confirmation processes. The platform leverages sophisticated channel management capabilities and direct integrations with property management systems to deliver the speed and reliability that modern travel professionals demand.
The technology represents a significant investment in Intersight’s operational capabilities, combining three decades of destination management expertise and hotel partnerships with cutting-edge distribution systems designed specifically for the complexities of the Indian travel market.
Positioning for Global Competition
As India’s outbound and inbound travel markets expand rapidly, domestic operators face increasing competition from global booking platforms. Intersight Connect positions Indian travel professionals to compete effectively by providing enterprise-level technology previously available primarily to large international operators.
The platform’s instant response capabilities, competitive pricing access, and operational efficiency tools help level the playing field, allowing smaller agencies and regional operators to deliver service standards matching multinational competitors.
Key Features of Intersight Connect
For Travel Agents & Tour Operators:
• Real-time inventory and pricing access
• Instant booking confirmations
• Exclusive agent-only rates and promotions
• Digital vouchers and documentation
• 24/7 offline support via phone and chat
• Streamlined payment and invoicing systems
For Hotel Partners:
• Direct distribution channel to verified travel agents
• Real-time inventory management
• Reduced operational overhead
• Access to India’s growing travel trade network
• Dedicated account management support
Industry Impact and Vision
The launch of Intersight Connect comes at a pivotal moment for India’s travel industry, which is experiencing unprecedented growth in both domestic and international segments. By combining technological innovation with personalized service, Intersight is addressing a critical gap in the market—the need for platforms that serve the unique requirements of Indian travel professionals while competing with global standards.
“The Indian travel trade deserves world-class technology built with an understanding of our market’s specific needs,” Mr. Abraham George stated. “Intersight Connect delivers global capabilities with local expertise, instant technology with human support, and competitive pricing with quality assurance.”
Looking Ahead
As Intersight Tours celebrates 30 years of service, the launch of Intersight Connect represents both reflection and ambition. The platform embodies lessons learned across three decades while embracing technological innovation necessary for future relevance and competitive positioning.
“Intersight Connect is more than a portal – it’s a digital transformation,” Mr. Abraham George concluded. “It helps you respond instantly, secure curated inventory, and stay ahead in the global marketplace. We’re inviting our partners to step into the future with us. This is about empowering India’s travel professionals with tools that match their ambition and serve their clients’ evolving expectations.”
The platform is now live at IntersightConnect.com, offering travel professionals across India and internationally the opportunity to experience what Intersight bills as the next generation of B2B travel distribution.
Registration and Support
Travel agents, tour operators, and hotel partners interested in joining Intersight Connect can register through the platform’s website. The company is offering dedicated onboarding support to ensure smooth adoption and maximize the platform’s benefits for early adopters.
For an industry built on relationships and trust, Intersight’s 30th-anniversary initiative suggests that the future lies not in choosing between technology and human connection, but in strategically combining both to deliver exceptional value to travel professionals and their clients.
Founded three decades ago, Intersight Tours has established itself as one of India’s premier destination management companies, specializing in both inbound and domestic tourism. The company has received numerous national and state-level tourism awards for excellence and innovation. With the launch of Intersight Connect, Intersight continues its legacy of partnership and service while embracing the technological future of travel distribution.
Intersight Tours: 30 Years of Trust, Technology for Tomorrow
