Reliance Industries Limited announced the grand opening of Jio World Plaza, an immersive and unparalleled retail destination that is set to redefine the standards of luxury shopping and entertainment in India. Nestled strategically in the heart of Mumbai’s Bandra-Kurla Complex (BKC), Jio World Plaza (JWP) opens its doors to the public on November 1. This plaza seamlessly intertwines with the Nita Mukesh Ambani Cultural Centre, the Jio World Convention Centre, and the Jio World Garden, transforming it into a holistic destination for visitors.
Isha M Ambani, Director at Reliance Industries Limited, shared her thoughts on the launch, stating, “The Jio World Plaza is our vision brought to life. It is designed to bring the finest global brands to India while showcasing the craftsmanship and excellence of top Indian brands, creating a truly unique retail experience. Our relentless pursuit of excellence, innovation, and enhancing the customer experience continues to drive us forward in every endeavor.”
This meticulously designed Plaza is conceived as an exclusive hub for retail, leisure, and dining, spanning four levels across a sprawling 7,50,000 square feet area. It boasts an impressive roster of 66 luxury brands, including notable international newcomers to the Indian market, such as Balenciaga, the Giorgio Armani Café, Pottery Barn Kids, Samsung Experience Centre, EL&N Café, and Rimowa. The Plaza introduces Mumbai to its first stores of Valentino, Tory Burch, YSL, Versace, Tiffany, Ladurée, and Pottery Barn, alongside iconic flagships like Louis Vuitton, Gucci, Cartier, Bally, Giorgio Armani, Dior, YSL, and Bulgari.
JWP is also home to renowned designers such as Manish Malhotra, Abu Jani-Sandeep Khosla, Rahul Mishra, Falguni Shane Peacock, and Ri By Ritu Kumar, among others.
The architectural design of JWP, inspired by the lotus flower and elements of nature, is a result of a collaborative effort between TVS, a prestigious international architecture and design firm based in the United States, and the Reliance team. The shopping concourse features meticulously placed sculptural columns, ensuring design continuity throughout the space. Marble-clad floors, vaulted ceilings, and a play of soft lighting come together harmoniously to create a backdrop that epitomizes the essence of luxury.
Under the visionary leadership of Ms. Isha Ambani, JWP has been envisioned with a strong focus on enhancing the customer experience. The Plaza offers a contemporary sculpture by Jitish Kallat to welcome visitors on the first level, and the third level is dedicated to entertainment, housing a multiplex theater and a well-curated gourmet food emporium, along with world-class restaurants, providing shoppers with a holistic retail experience. Services such as personal shopping assistance, VIP concierge, taxi-on-call, wheelchair services, hands-free shopping with baggage drop, butler service, and baby strollers underscore the Plaza’s commitment to customer satisfaction.
Ms. Isha Ambani emphasized, “The Jio World Plaza is more than a retail destination; it’s an embodiment of aesthetics, culture, and leisure.”
Ms. Isha Ambani holds key roles within the Reliance Industries Limited group, including Non-Executive Director of Reliance Industries Limited, Executive Director of Reliance Retail Venture Limited, Non-Executive Director of Reliance Jio Infocomm Limited and Jio Platforms Limited, Director of Reliance Foundation and Reliance Foundation Institution of Education and Research, and Vice-Chairperson of Dhirubhai Ambani International School. She is also on the Advisory Board of the Yale Schwarzman Center and serves on the Board of Trustees of the Smithsonian’s National Museum of Asian Art, the Dia Art Foundation, and Jio MAMI, which organizes the annual international film festival in Mumbai.
Ms. Isha Ambani has been driving the expansion of Reliance Retail into new categories, geographies, and formats, focusing on enhancing the overall customer experience. She has also expanded Reliance Retail’s digital footprint through initiatives such as the eCommerce business Ajio and the online beauty platform Tira. Additionally, Isha Ambani has played a crucial role in growing Reliance Retail’s brand portfolio and is instrumental in the acquisition of Indian brands and the launch of the Independence brand. Reliance Retail is India’s largest retailer by reach, scale, revenue, and profitability and ranks among the top 10 retailers in Asia, making it the only Indian retailer listed in the global top 100 retailers.
Isha Ambani is deeply involved in overseeing the vision and impact of the Reliance Foundation, with a focus on children and women. She leads the Diversity and Inclusion program at Reliance Industries Limited, advocating for women’s advancement in the workplace. An art enthusiast, she leads art and culture initiatives and collaborations undertaken by Reliance Foundation in India and internationally. Isha Ambani is passionate about education and provides hands-on leadership to all education initiatives of Reliance, especially Dhirubhai Ambani International School (DAIS), Reliance Foundation Schools, and Jio Institute. As Vice-Chairperson of DAIS, she is leading the planning and development of the Nita Mukesh Ambani Junior School, a new primary school designed for collaborative learning and world-class facilities to support students’ holistic development. Isha Ambani is also deeply involved in the launch and operation of the Nita Mukesh Ambani Cultural Centre, inaugurated in Mumbai in March 2023.
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