Mr. Gaurab Dey has been appointed as the new Director of Operations at Sheraton Grand Bangalore Hotel at Brigade Gateway. With over 14 years of rich experience in the luxury hospitality industry, Gaurab brings a proven track record in operational excellence, pre-opening expertise, and delivering exceptional guest experiences.
In his new role, Gaurab will oversee the hotel’s daily operations, drive efficiency across departments, and elevate guest satisfaction at every touchpoint. His leadership is expected to play a pivotal role in strengthening the hotel’s reputation as one of Bengaluru’s leading destinations for both business and leisure travellers.
Gaurab’s impressive career spans over 14 years and includes a long-standing association with Marriott International, where he has held key leadership roles across multiple brands. His last assignment was as Cluster Director of Food and Beverage at The Westin Mumbai Powai Lake and Lakeside Chalet – Marriott Executive Apartments. Prior to joining the Marriott family, he was associated with some of India’s most iconic hospitality brands, including ITC Hotels and The Oberoi Group, where he served in various capacities. Throughout his career, he has played a vital role in the successful pre-opening and launch of several landmark properties such as ITC Royal Bengal, The Oberoi Gurgaon, JW Marriott Kaaafu Atoll Island Resort in the Maldives, and Moxy Mumbai. Known for his innovative approach to hospitality, he has successfully conceptualized and led distinctive F&B outlets such as Mayouchi, Nox, Mizuki, and Moxy Bar. A true beverage connoisseur, Gaurab is celebrated for transforming bar programs into immersive storytelling experiences—seamlessly blending regional heritage, global trends, and seasonal ingredients.
Commenting on his appointment, Ms. Sushma Khichar, General Manager, Sheraton Grand Bangalore Hotel at Brigade Gateway, said: “We are delighted to welcome Gaurab to the Sheraton Grand family. His passion for excellence, people-first leadership, and innovative thinking align perfectly with our vision of delivering world-class hospitality. We look forward to his contributions in taking our operational and guest experience standards to new heights.”
Gaurab’s appointment reflects Sheraton Grand Bangalore Hotel’s ongoing commitment to fostering top talent and redefining modern luxury hospitality in the heart of the city.
